This page describes exactly what the Altores website (altores.mc) places in your browser, why, and for how long. It was written from the site’s own code, and it will be updated before anything on it changes. It does not ask you to accept anything by the mere fact of reading it: consent by browsing is not consent, and today there is nothing here that would require one.
1.In one paragraph
This site sets no cookies of its own before you have said yes. It runs no advertising and loads no third-party script on its own; even its fonts are served from our own address. It uses your browser’s local storage for a few conveniences that never leave your device. If you agree, and only then, audience measurement starts, with PostHog (hosted in the EU) and Google Analytics; its cookies are listed below. On the private demonstration pages we send to a client, which open with a code, our own conversation widget keeps an identifier so that a conversation you started can be resumed. That is the whole list.
3.Local storage in your browser
Local storage is a space your browser keeps for each website, similar to cookies but never sent along with requests. This site uses it for the entries below. The site transmits none of them, and none is read by anything but the page you are on.
| Name | What it holds | How long |
|---|---|---|
altores-fx localStorage | The level of visual effects you chose in the menu, so the site opens the way you left it. | Until you clear your browser’s site data. |
altores-news-dismissed localStorage | Which items of the news bar you closed, so the same bar does not come back on the next page. | Until you clear your browser’s site data. |
altores_quote sessionStorage | The figures from the cost calculator, carried to the contact page when you ask for a quote, without ever going through the page address. | The current tab only; gone when you close it. |
altores-consent localStorage | Your answer on the measurement banner (yes or no), so it is not asked again on every page. | Six months, then the question is asked again. |
4.Private demonstrations: the conversation widget
On the private demonstration pages we send to a client or a prospect (addresses under /p/, which open with a code), and only there, the site loads the conversation widget of Support Portal, our own platform, hosted by Altores at an Altores address. These pages also show, in a frame, the recipient’s own website as it is online: that website may set its own cookies, under its own policy. Nothing else is loaded from a third party.
When the widget starts, it stores a cookie named cw_conversation on this site’s domain, for up to twelve months. It holds a token that lets the widget find your conversation again if you come back, so you do not have to start over. If the widget ever shows you a proactive message and you close it, a second cookie, cw_snooze_campaigns_till, remembers that choice for one hour. The widget itself keeps its working state on the Support Portal address, hosted by Altores.
What you type in the widget is sent to Altores so that we can answer you; how we handle it is described in the privacy policy. You can delete the cookie at any time, as described below.
5.Audience measurement: with your agreement
If you accept on the banner, audience measurement starts with PostHog (hosted in the EU) and Google Analytics: pages viewed, the path from one page to the next, clicks, the approximate city and country, the browser and the device, without ever recording what you type. Refuse, and nothing loads. Here is what is stored, on this site’s domain:
| Cookie | Tool | What it holds | How long |
|---|---|---|---|
ph_phc_oXbxpkK4VtjC3VoxyphmKUrmYMDNHS8VeBgSi34RZN8g_posthog | PostHog, hosted in the European Union | A random identifier for this browser and the current session, so that visits and pages can be counted together. | Thirteen months. |
_ga_ga_8S7PG6SSMB | Google Analytics | A random identifier for this browser, and a second cookie that keeps the session state for this property. | Thirteen months. |
The identifiers are random and are not tied to a name or an email address. Session recording is switched off. Data sent to PostHog stays on servers in the European Union. Data sent to Google Analytics is processed by Google under the safeguards described in the privacy policy. You can withdraw your agreement at any time from the “Manage cookies” link in the footer.
On the private documents and demonstrations we send to a client or a prospect (addresses under /p/), the measurement that starts once the code is entered stores nothing on your device: no cookie, no local storage. The privacy policy describes it.
6.Clearing and refusing
You need no tool from us to control any of the above:
- Local storage: your browser can clear the data of this site (in its settings, under privacy or site data). The site keeps working; the effects preference and the closed news bar come back to their defaults.
- The widget cookie: deleting this site’s cookies removes it. Your conversation is not deleted, it is simply not reconnected automatically. You can also refuse cookies for this site altogether in your browser: the widget still works, it will not remember you between visits.
- Changing your mind: the “Manage cookies” link at the bottom of every page reopens the banner. Refusing after having accepted stops the tools on the next page; the cookies they set can then be deleted from your browser.
7.Changes to this page
This page changes when what the site stores changes, and before it does. The date at the top is the date of the last change. The previous version of this page described advertising cookies and third-party analytics that this site has never used; it was replaced on 16 August 2026 by this description of what actually exists.
8.Contact
For any question about what this site stores, or to exercise your rights over the data you send us through it, write to us:
Altores is established in Monaco. The rules that apply to personal data are set out in the privacy policy, which this page complements and does not replace.