Altores, articles https://altores.mc/en/resources/blog/ Field notes on building AI agents for a single industry. en-GB What an AI agent handles at a telecom operator, and what it leaves to the adviser https://altores.mc/en/resources/blog/ai-agent-telecom-operator/ https://altores.mc/en/resources/blog/ai-agent-telecom-operator/ With subscribers, an AI agent answers information requests on its own, at any hour and in their language. Connected to the operator’s systems, it can also look up a bill or trigger an action, within a scope set in advance. Whatever falls outside that scope, it hands to an adviser, together with what it has already checked. Wed, 16 Sep 2026 00:00:00 GMT The Altores team